To experience the interview with closed captioning, click here.
IF YOU ARE EXPERIENCING PROBLEMS VIEWING THE STREAM, PLEASE SEE THE TROUBLESHOOTING INSTRUCTIONS BELOW.
Desktops
- Try refreshing your Internet browser (i.e. Chrome, Firefox, Safari, or IE).
- Close your Internet browser and then try going to www.oprah.com again using the same Internet browser.
- Close your Internet browser and try using a different Internet browser.
- Check and make sure you are connected to the Internet. The easiest way to check is to try opening another web page in your Internet browser.
- Reboot your computer.
- If the audio is low, check the video player and your device's volume settings.
Tablets/Smartphones
- Try refreshing your window.
- If not using WiFi, check your device to be sure you have a good signal.
- If using WiFi, check to see if your WiFi connection is enabled.
- Close all other apps and relaunch the Internet browser.
- Reboot your device.
- If the audio is low, check the video player and your device's volume settings.